Effective Date: April 7, 2026
At Mah IT Solutions, we strive to deliver high-quality IT services. This Refund Policy outlines the terms under which refunds may be issued.
1. General Policy
All payments made to Mah IT Solutions are considered final unless stated otherwise. Refunds are granted only under specific conditions mentioned below.
2. Eligibility for Refund
- Duplicate or accidental payment.
- Service not delivered as agreed.
- Cancellation requested before work has started.
3. Non-Refundable Services
- Completed services or delivered projects.
- Domain registration, hosting, or third-party services.
- Custom development once work has started.
- Digital products and downloadable items.
4. Cancellation Policy
You may request cancellation before the project or service begins. Once the work has started, cancellation may not be eligible for a refund.
5. Refund Process
Approved refunds will be processed within 5–10 business days. The refund will be issued using the original payment method.
6. Payment Gateway Charges
Any transaction or gateway charges are non-refundable and will be deducted from the refund amount.
7. Dispute Resolution
In case of disputes, please contact us first. We aim to resolve all issues fairly and promptly.
8. Changes to Refund Policy
We reserve the right to modify this policy at any time. Updates will be posted here.
9. Contact Us
For refund-related queries:
📧 Email:
info@mahitsolutions.com